📍 Role details

Location: London, minimum 3 days/ week in-office

Employment type: Permanent, full-time

Salary: £120,000-£150,000 per year, plus equity

👋 A bit about us

Our mission is to make invisible illness visible. We're building wearable technology for 100m+ people living with complex chronic illness.

Wearables have the potential to transform our healthcare system. They can give us insights into how our body is working in real-time. But the vast majority of the $4.7bn consumer wearable market is focussed on fitness, not illness. By giving people tools designed specifically for chronic illness, we help them engage in daily activities, reclaim a more active role in society, and enjoy a greater quality of life.

If we succeed, wearables will play a key role in chronic and post-acute care. Wearable data will unlock new cures and insights, enabled and accelerated by AI. Millions of people overlooked and underserved will benefit from a greater quality of life.

We've grown from $1M to $10M in subscription ARR in two years, gone from a small founding team to 30+ people, and reached 300,000+ users with a product that's genuinely changing lives and driving forward research. We're backed by top investors and supported by world-leading researchers and clinicians who share our mission.

🚀 Why we're hiring this role

We've built something rare: a product that people genuinely love, a loyal community, and real commercial traction. We've done all of it on a single paid channel, without experimentation, with nascent attribution and without ever having sent a lifecycle email. For the first time we're bringing the whole of growth - how we reach people, and how we help them become members - under one leader.

The opportunity to deliver impact in this role is huge: almost every lever is still sitting untouched.

This is one of the most senior roles in the business. You'll own our growth metrics end-to-end, with the ambition of doubling the number of people joining Visible over the next year and beyond. It's a job where the commercial work and the mission pull in the same direction: every person we help today funds the clinical evidence and the care we want to deliver to millions who are currently overlooked.

You'll report directly to Luke, our co-founder and CEO.

🧑‍💻 What you'll be doing day-to-day

• Owning the growth number end to end - how many people we reach, how many become members, and the economics that make it sustainable. You'll be accountable for acquisition cost, payback and lifetime value, and the trade-offs between them. You’ll build out a growth model, set targets and empower your teams to exceed them.
• Leading and developing teams - ****Marketing (paid channels, creative, creators and ambassadors) and Growth Product (funnel, pricing, lifecycle, free-to-paid) both report to you, along with design and engineering support. You'll set the direction, raise the bar on what good looks like, join the dots between your teams and grow the people in them. You'll make the case for investment and hire as the functions grow.