Location: Fully Remote

Time Zone: London/New York

Type: Full Time including some later shifts and weekend work

Team: Member Support

Why we’re hiring this role 🚀


Visible is scaling fast so we're looking for Member Support Executives who share our commitment to transforming the way complex chronic conditions are measured and managed.

If you’re someone who thrives in a dynamic, fast-paced and mission-driven environment and are excited about delivering a fantastic member support experience, we’d love to hear from you.

What are we building ⚙️


We’re building wearable technology for illness, not fitness.

Hundreds of millions worldwide suffer from complex chronic illnesses—a number that continues to rise. These conditions are notoriously difficult to diagnose and manage, leaving patients to navigate their health journey alone.

Many patients are turning to fitness trackers to understand their health. But these devices are designed for athletes and exercise, not patients and chronic illness.

At Visible, we’re redefining wearable technology to serve those who need it most: patients.

Our technology uses biometric data to bring visibility to these conditions - empowering patients to manage their health, enabling clinicians to provide better care, and helping researchers gain deeper insights.

We’re building a new way to manage complex chronic illness, and we’re moving the science forward at the same time.

What you’ll be doing day-to-day 👨‍💻